Policy Content & Commitments6 / 12
Roles & Responsibilities
Who reports to whom; who approves investment; who drives culture.
10 min read · Jacob Willis, Net Zero Lead · Last reviewed July 2026
A policy commits the organisation, but organisations act through people. Defining clear roles and responsibilities - who does what, who decides what, who answers for what - is what turns a policy's commitments into action by real individuals.
In this lesson
- 01Why roles must be explicit
- 02Top management responsibility
- 03The energy manager / management representative
- 04Distributed responsibility
- 05Embedding in job roles
- 06Energy teams and champions
- 07The RACI clarity
- 08From responsibility to result
- 09Sources and further reading